Sample North Star Client Feedback Survey

Section 1: Client Experience

Thinking about your recent interactions with our company....

How effective were they at meeting your needs?   
  1 - Didn't meet any of my needs
2
3
4
5 - Met all of my needs

How easy was it to work with them?   
  1 - Very Difficult
2
3
4
5 - Very Easy

How enjoyable were the interactions?   
  1 - Not at all enjoyable
2
3
4
5 - Very enjoyable

How much effort did you personally have to put forth to handle your request?   
  1 - Very low effort
2
3
4
5 - Very high effort

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